Leader: Lorena Rossi (INRCA). Other collaborators: Rachele Marziali, Valentina Tombolesi (INRCA)
Following the paradigm of participatory design that actively involve all stakeholders in the design process to help ensure the result meets their needs and is usable, the task will focus on engaging, working with, and empowering people to generate ideas and to collaboratively create concepts. The co-creation approach includes a number of steps from research, to workshop design and implementation of solutions, that can be iteratively mixed within the design process. This task offers services to the otehr WPs in user need analysis, definition of functional and non-functional requirements, rapid prototyping test, implementation of small pilot.
As a follow-up of the activities done in the previous period we collaborate to the dissemination of the questionnaire related to the impact of the environment organization in home care in collaboration with T1.3.
The desk research done in T1.2 has been used as an input to finalize the methodology for the user involvement in the analysis of the perception of the impact of space organization in the elderly person in outpatient environments. The questionnaire for the professionals has been defined and a session of interviews with about 8 professionals has been planned for the first half of April. Two use case has been identified. The first one is related to person that are waiting for invasive stressing procedures like endoscopy or biopsy use execution may be impacted by the stress level of the patient. The second one is related to patients with chronic condition like diabetes that periodically have to undergo a series of controls that require their presence in hospital for 3-4 hour.
Main policy, industrial and scientific implications:
Studying methodologies and tools for end user engagement in the technology development expecially in the framework of silver economy design shapes user-centric solutions, drives policy advocacy for supportive measures, fosters industry innovation, boosts technology adoption rates, and ensures ethical considerations.
Please see the next reporting period.
The collaboration with Task T1.2 continued. Using the methodology prepared in the previous period, 14 interviews were conducted involving 6 doctors, 3 nurses and 5 other professionals (1 administrative, 1 dietician, 2 psychologists and the medical director). The preliminary analysis showed that the impact of the organisation of waiting spaces on the emotional state of the person is considered significant by all professionals. Where the patient necessarily has to wait long periods for services requiring several check-ups during the day, the need to focus on health promotion issues emerged. Conversely, in wards where the patient is waiting for invasive procedures such as endoscopies or biopsies, the need for a relaxing space and to offer stimuli that can help overcome anxiety and stress was emphasised. A methodology was therefore set up to extend the survey to patients and accompanying caregivers. Two phases were planned for this activity. A first phase with structured interviews conducted with patients and accompanying carers in the waiting room and a second phase with a quantitative questionnaire to be distributed for self-completion.
Collaboration with Task T1.2 continued. Interview traces for patients and accompanying caregivers were finalised.
A set of interviews has been conducted, 15 with patients and 14 with carers, in outpatient services in 4 wards. The interviews were transcribed and coded for subsequent analysis using qualitative analysis tools.
A questionnaire reproducing the themes of the interviews was prepared with simplified closed questions to be used to supplement with quantitative data the information collected during interviews. The questionnaire will be distributed in the waiting rooms for self-completion on paper or online by patients and caregivers.
A contribution was prepared for the project deliverables concerning the issues related to the validation phases with the elderly of digital technologies for care and assistance.
A contribution on the involvement of senior citizens in co-design activities was presented during the event ‘Inhabitable Future’.
Dissemination Events